陕西火炬商贸有限公司始创于1995年，现主体于1998年依法登记成立。
公司定位为电脑设备及企业IT解决方案服务商。网站目前展示台式电脑、显示器、电脑配件、一体机等产品及相关信息。
联系方式：售后电话：4000291216，投诉电话：029-89321607 ，招聘专线：029-88470420
地址：陕西省西安市碑林区金都大厦11层1112室
发展与业务积累
陕西火炬商贸有限公司成立于1995年，现有员工200余人，经过二十多年的发展和磨砺，火炬公司是愈来愈强固，火炬人是越来越稔熟。在IT产业，互联网产业迅猛发展的当今，火炬人时刻把握IT发展脉博，依靠科技创新，始终立足于IT行业的最前沿。公司自成立以来，一直致力于诸多IT知名品牌在陕西地区的营销代理，研发和生产自有知识产权的“西部火炬”微型计算机，并逐步把业务扩展到网络工程，系统集成工程，IT技术服务、IT技术咨询等相关领域。
目前公司在西安市下设十多个销售门市，遍布西安各大电脑城，在西北地区其它省会设立分公司，与陕西地市的诸多合作伙伴结成销售联盟，以此形成了整个西北地区庞大的销售体系和完善的售后服务体系。火炬公司在不断提升自己的同时，以稳固的销售和优质的服务为前提，为经销商及客户提供产品以及售后服务，为此得到了业界同行及广大客户的好评。这些年来我们凭借雄厚的技术实力，一流的产品，良好的信誉，与诸多学校、金融机构、科研院所、证券公司、民航系统、军队及企事业等诸多行业用户建立了长期、良好、稳固的合作关系。
公司始终不渝地坚持“注重品质，全心服务，技术创新，持续改进”这一经营理念，时时刻刻关注产品的质量，始终牢固树立产品的质量是我们企业的生命，产品的质量是我们企业生存和发展基石这一全员质量观念，确保公司的产品质量满足顾客需求和期望，力争赢得客户的赞誉。满意的服务是售后服务永恒的主题，在经营过程中，结合公司长、短期发展目标，我们不断地进行服务改进和创新，在西北地区开通了400服务电话（400-029-1216），成立了专业的上门服务团队，使客户买的放心，用的放心，真正地解除了客户的后顾之忧。
火炬公司始终秉承着品质、速度、服务、创新的经营思想，着眼于西北地区业务的长远与稳固发展。在多年的经营过程中，以诚信获得客户的信任，以务实的作风开拓市场，力求在发展中走得快速、稳健。二十多年来公司业务蒸蒸日上，业务规模成几何增长趋势，在不断的发展中积累了丰富的经验，蓄积了强劲的实力，为客户使用和服务提供了强有力的保障。
二十一世纪是信息的时代、互联网＋的时代，西北五省是丝绸之路经济带的桥头堡。我们将抓住这一大好历史发展机遇，遵循站稳陕西、立足西北，面向丝绸之路经济带的企业目标，在西北五省内拓展业务。在当今国家全面深化改革的大好形势下，企业在发展中既要看到有利的一面，也要时刻防范各种不利的因素保持危机感。以高度的责任感、使命感一如既往的为用户和社会提供满意的产品和无忧的服务，不断创造新的业绩，展示新的风采，将公司做大做强，为西部IT信息产业发展做出自己的贡献；同时继续加强服务模式的改进，以全新姿态去搏击市场，以创新的服务去回馈新老客户！
Shaanxi Torch Trading Co., Ltd. traces its origins to 1995, and the current legal entity was duly registered in 1998.
The company is positioned as a provider of computer equipment and enterprise IT solutions. The website currently presents desktop computers, monitors, computer accessories, all-in-one computers, and related information.
After-sales Service Hotline 4000291216；Customer Gripe: 029-89321607；Recruitment Hotline: 029-88470420
Address: Room 1112, 11/F, Jindu Building, Beilin District, Xi'an, Shaanxi, China
Development and Business Experience
Founded in 1995, the company has more than 200 employees. Through more than two decades of development and experience, Torch has grown increasingly strong and its people increasingly experienced. Amid the rapid development of the IT and Internet industries, the company keeps pace with IT development, relies on technological innovation, and remains at the forefront of the IT industry. Since its establishment, it has been committed to marketing agency services for numerous well-known IT brands in Shaanxi, to researching, developing and producing the proprietary “Western Torch” microcomputer, and to expanding into network engineering, systems integration engineering, IT technical services and IT technical consulting.
The company has more than ten sales outlets in Xi'an, located across the city's major computer markets; it has established branches in other provincial capitals in Northwest China and formed sales alliances with many partners in cities across Shaanxi. This has created a large sales system and a comprehensive after-sales service system throughout Northwest China. While continuously improving itself, Torch has provided products and after-sales services to distributors and customers on the basis of stable sales and quality service, earning recognition from industry peers and customers. Over the years, with strong technical capabilities, first-class products and a good reputation, it has established long-term, sound and stable cooperative relationships with users in many sectors, including schools, financial institutions, research institutes, securities companies, civil aviation systems, the military, enterprises and public institutions.
The company has consistently adhered to the business philosophy of “focus on quality, serve wholeheartedly, innovate through technology, and improve continuously.” It gives constant attention to product quality and firmly establishes among all employees the quality principle that product quality is the life of the enterprise and the foundation of its survival and development, ensuring that its product quality meets customer needs and expectations and striving to earn customer praise. Satisfactory service is the enduring theme of after-sales service. In line with the company's short- and long-term development goals, it has continuously improved and innovated its services, opened the 400 service hotline (400-029-1216) in Northwest China, and established a professional on-site service team so customers can buy and use products with confidence and without worries.
Torch has consistently upheld the operating principles of quality, speed, service and innovation, with a focus on the long-term and stable development of its business in Northwest China. Over many years of operation, it has earned customer trust through integrity and developed the market through a practical work style, seeking fast and steady progress in development. For more than two decades, its business has flourished and its scale has grown geometrically. Through ongoing development, it has accumulated extensive experience and strong capabilities, providing substantial support for customer use and service.
The twenty-first century is an age of information and Internet Plus, and the five northwestern provinces are a bridgehead of the Silk Road Economic Belt. The company will seize this important historical opportunity and follow the corporate objective of standing firm in Shaanxi, basing itself in Northwest China and facing the Silk Road Economic Belt, expanding its business across the five northwestern provinces. In the favorable environment of China's comprehensive deepening of reform, an enterprise must see favorable conditions in development while remaining alert to various unfavorable factors and maintaining a sense of crisis. With a high sense of responsibility and mission, the company will continue to provide users and society with satisfactory products and worry-free services, create new achievements, show a new style, grow stronger and larger, and make its own contribution to the development of the western IT information industry. It will also continue to improve its service model, compete in the market with a new posture, and give back to new and existing customers through innovative service.